Review a third party's assessment response

Where: Trust Management → Third-Party Risk Management → Assessments, or the Needs attention list on the TPRM Dashboard.

Who: admins, or members whose department has access to the TPRM module.

Find assessments to review

1. Open Assessments.
2. Use the status filter to show Submitted assessments (or those that Has Comments). Each row shows the questionnaire, respondent, progress, status, submission date and reassessment date.
3. Click an assessment to open Response from ….

Ask the vendor about an answer

1. Next to an answer, click Comment, type your question and send it.
2. Repeat for any other answers.
3. Click Request Clarification above the answers to email your comments to the vendor.

The vendor can update their answers and submit again.

Approve or reject

The review buttons appear once the assessment is Submitted.

• Approve Response → confirm in Approve Assessment?. The vendor's Risk score is set from their answers, and the next assessment is scheduled using the reassessment cadence.
• Reject Response → enter a Rejection reason (shared with the respondent) → Reject.

Good to know

• The Risk score shows "Set once approved" until you approve.
• The Completeness panel shows how many questions were answered and which are flagged with open comments.